I activated my Wallet, but I cannot top-up & pay using my Wallet

2020-11-08 22:13:37 view: Payments

You may experience this situation because of the reasons below:

  1. The Lazada mobile application that you downloaded is not from the authorized Apple App Store or Google Play.

  2. Your mobile phone is not running on secured versions of operating systems. For iOS, it must be version 6.1 or above and for Android based mobile devices, version 5 or above.

  3. You installed the Lazada mobile application on a jail-broken or rooted device.