1. Can I sign-up for Watsons membership through Lazada? Where can I sign-up?
You may sign-up for Watsons membership at watsons.com.my or via the Watsons App or at any Watsons retail stores.
2. If I am already a Watsons member, will I get points upon making purchases in Watsons Flagship Store on Lazada?
Yes, provided the phone number given under the shipping details section of your purchase from the Watsons Flagship Store on Lazada, is same as the phone number used for Watsons membership registration.
Please also note, that if you wish to purchase an order to be delivered to someone else, the phone number provided in the shipping details section when you make your order on Lazada will be the recipient of the Watsons credits (provided they are a registered Watsons member).
3. How many point(s) will I get if I purchase through Watsons Flagship Store on Lazada?
You will get 1 point for every RM1 spent on the Watsons Flagship Store on Lazada.
4. How long will it take for my points to be credited into my Watsons membership?
Points will only be credited to your Watsons membership reflecting 21 days after your order from the Watsons Flagship Store on Lazada turns to ‘Delivered’ status, provided there is no return/refund requested.
5. Can I redeem my Watsons points on Lazada? Where can I redeem my Watsons membership points?
You can accumulate points by making purchases on Watsons Flagship Store on Lazada, but points can only be redeemed at watsons.com.my or via the Watsons App or at any Watsons retail stores.
6. Is Watsons membership a one-off (lifetime) membership? How much does it cost?
Yes. You only have to sign-up as a Watsons member once. There will be a one-time membership fee applicable. It is RM10 if you sign-up at watsons.com.my or via the Watsons App (you will receive an e-card) and RM20 if you sign-up at any Watsons retail store (you will receive a physical Watsons membership card).
7. Where can I check my Watsons membership details, such as points balance?
You can check your Watsons membership details by logging in to watsons.com.my or via the Watsons App.
