You may have topped-up your Wallet using Lazada Citibank credit card prior to the promotion period which makes you no longer eligible for the cashback. Only registered card members that trying to top-up for the first time with the said credit card will receive the cashback within 21 working days. The rewarded cashback will expires within 60 days from the date it was credited.
I did not receive 20% cashback in my Lazada Wallet after I have saved my card details, what I should do?
