You may access the LPG page and click on the ‘Report Now’ button to get the claim form.
You will need to provide the following information:
Registered e-mail with Lazada
Contact number
Order number of item on Lazada
Name of product
Link of cheaper product(s) (taken on 9/92019)
Screenshot of the image/website of the cheaper product
Note: Customers must take screenshots that clearly show the product that is being compared to, as well as its pricing. Customers are encouraged to take screenshots from a desktop/laptop as the date of the screenshot will be clearly displayed (as compared to a screenshot on a mobile phone). Kindly ensure that the eligibly date for LPG (9 September 2019) is shown.
