Please take easy that the fund is guaranteed as AliExpress knows how important your money is and we make sure that the refund is handled accordingly. Please check the refund as follow steps (Please click here if the credit card is invalid or expired):
Step 1. Please check if it has been 20 business days after refund is successfully processed by AliExpress. If not, please kindly wait. Normally, it will be received by you within 3-20 business days to your bank account.
You may check the order details to confirm whether the refund has been successfully processed. Feel free to contact your bank (please provide the ARN to your bank if there is) to follow up the Refund status.
Step 2. Check the bank statement from 2 days before the payment was made to 20 business days after the refund was successfully processed.
For instance, if payment is made on 2019.05.10, you will need to check the bank statement between 2019.05.08-2019.06.07. Because some banks present the refund on or around the date of payment as below:
