1 Q: Any expiration date for the bonus redeemed with Alipay Top Player cards?
A: The bonus will be expired 20 days after the redemption.
2. Q: Can I transfer the cards collected?
A: Sorry, cards can not be transferred. They only belong to the participant who complete the task.
3. Q: Why the cards I collected disappear?
A: 1) You have redeemed the gifts with your cards.
2) You have canceled your transaction and refunded. So the cards associated with those transactions will be took back.
4. Q: I wrongly exchanged the cards to gift that i want to change. Can it be reversed?
A: Sorry, exchanged cards can not be reversed back.
5. Q: Why I can not redeem bonus again?
A: 1) Alipay accounts registered using the same AliExpress account, mobile number, bank card number or phone device will be considered as the same one.
2) During this campaign, each Alipay user can redeem up to 5 bonus rewards (including 1 € Alipay Bonus and 2 € Alipay Bonus).
